Implementation of the BSC together with the CR group

11 Oct, 2023 | News, Retail and GDO

Spalletta & Co., working with the CR Group, recently introduced the "Balanced Scorecard (BSC)" analysis model at the Conad store in Anagnina. This initiative involved the use and administration of questionnaires...

The importance of the Balanced Scorecard for continuous improvement of the customer experience

23 Jun, 2023 | News, Retail and GDO

Introduction:Spalletta & Co., in collaboration with our team of in-house consultants specialized in large-scale retail trade (GDO), recently conducted a major survey at a Conad store. The main objective...

Inflation's impact on large retailers' budgets: benefits or harms?"

28 Apr, 2023 | News

The effect of inflation on large retailers' budgets. Higher prices may lead to higher revenues, however, this may be offset by higher raw material costs and wages. In addition, inflation...

Why Esselunga is not expanding its stores: analysis of business strategies

26 Apr, 2023 | News

Esselunga has decided not to expand its network of stores in recent years. The company's strategy focuses on opening large areas in strategic areas, rather than a widespread distribution throughout Italy. This has...

Inflation or speculation? Antitrust intervenes

12 Apr, 2023 | News

In the United Kingdom, food prices hit an all-time high of +18 percent, causing a financial strain on households, exacerbated by Brexit. UNITE researchers analyzed the top 350 companies on the London Stock Exchange, revealing that the margin...

Federdistribuzione concerned about Istat sales data

8 Apr, 2023 | News

Federdistribuzione concerned about suffering consumption: economic uncertainty and inflation impact the budgets of Italian families, who are changing their purchasing habits. According to a recent Ipsos survey, 56 percent of Italians perceive that...

Opening a branch in Switzerland

Mar 6, 2023 | News

Spalletta & Co. assisted LEMA SRL, a Roman company specializing in the sale of vintage watches, in the operation of opening its own branch (Branch) in St. Moritz (CH, canton of Grisons). Specifically, the team dealt with all the...

The 7 Deadly Sins of Retail

Mar 6, 2023 | Retail and GDO.

I would propose an examination of conscience, a sort of examination of the stereotypes that most flatten the retail world. Here are the ones I have most frequently heard..... "The customer is only interested in price": FALSE ! look at the price if he has nothing else....

How Italian families are living with inflation

Mar 6, 2023 | Retail and GDO.

The drop in the prices of energy products, lowers inflation which, in the first month of the year marks a significant slowdown. In fact, ISTAT calculated that the consumer price index stood at +10 percent with an increase of only 0.1 percent from last month's...

Inflation: supporting consumption to safeguard the quality of Made in Italy products

2 Mar, 2023 | Retail and GDO

Milan, March 2, 2023 - Data released by Istat on consumer prices for February show inflation slowing down compared to the previous month: the overall index marks +9.2 percent, while the shopping cart registers +13 percent....